The government has announced the launch of a new mobile application this fall that will allow citizens to report the illegal occupation of public spaces by businesses, according to an article by Giorgos Lialios in ekathimerini.com.
The app, named MyStreet, will enable users to verify whether tables, chairs or other structures placed in squares, pedestrian zones or similar areas exceed the space officially leased to businesses. Inspired by the MyCoast platform used to monitor beach concessions, MyStreet will feature a digital map displaying all legally approved public space permits.
Users will be able to zoom in on specific locations to view the exact boundaries of authorized use. If violations are detected – such as exceeding permitted space or installing unauthorized structures – they can submit reports directly through the app.
Complaints may be filed anonymously or via TaxisNet credentials. Registered users can provide contact details, track the progress of their complaint or withdraw it if needed. Unlike MyCoast, however, MyStreet will only accept reports from mobile devices physically located near the reported violation.
Municipal authorities, which are responsible for leasing public spaces, will handle all complaints. Notifications will be sent through the Public Space Use Permits Registry on the Gov.gr platform, allowing municipalities to prioritize cases based on their frequency, seriousness and whether reports are named or anonymous.
The Ministry of Digital Governance will oversee data management. The app will be developed by Novoville Ltd at a cost of €72,900, with annual maintenance estimated at €37,200, following a joint ministerial decision.
Legislated in March, the initiative aims to curb unlawful use of public areas by cafes, bars, restaurants and similar businesses. Traditional written complaints to municipalities will remain available.
Source: ekathimerini.com
