All Smart Kitchens, led by Nick Goumis, son of respected tradesman Denis Goumis, is facing serious allegations from a Sydney homeowner who claims her family has been left with unfinished bathrooms, an incomplete kitchen, and months of costly delays.
The All Smart Kitchens name is well known in Sydney’s Greek community, built on Denis’ reputation for craftsmanship and reliability. But according to this homeowner, that legacy has been undermined under Nick’s leadership.
A costly and unfinished renovation
The homeowner says her $120,000 renovation, which began in February 2024 and should have been completed by January 2025, has instead become a nightmare of half-finished work and mounting costs.
“All Smart’s work was riddled with mistakes,” she told The Greek Herald. “From misaligned joinery to missing powerpoints, it’s been nothing short of a nightmare. We’ve had to get All Smart back on site on numerous occasions to fix mistakes in its works.”
The project included wardrobes installed in mid-2024, followed by kitchen and bathroom works in November 2024. But problems soon emerged. The homeowner alleges joinery was installed incorrectly in several areas of the home, contributing to further errors and a significant cost blowout. She also claims the kitchen bar was not built to the approved drawings and remains unusable after repeated requests for rectification.
Disputes over workmanship and payment
The homeowner further alleges that in December 2024, Mr Goumis removed the kitchen overhead doors after determining they were not compliant with plans and refused to return to site until payment was made – a payment she says was neither invoiced nor due under the contract. She also claims other kitchen doors were installed upside down.
She alleges that the bathroom vanity drawers did not fit as designed and that All Smart Kitchens staff cut the drawer sides, leaving exposed edges – a fault she says remains unresolved.
Despite multiple site visits, the company walked away from the job in July 2025, leaving two bathrooms and the kitchen incomplete.
With a young family, she says they have been forced to live with just one functional yet unfinished bathroom for six months.
“It has been incredibly stressful,” she said. “We’ve had to make compromises every day. It’s not just about unfinished cabinetry – it’s about the disruption to our lives, the extra costs, and the fact that other tradespeople can’t finish their jobs because of this.”
Frustration for other trades
Beyond workmanship, the homeowner alleges that Mr Goumis was difficult for other trades to work with.
“Trades have had a nightmare working with him,” she said. “We scheduled a meeting with Nick and the electrician before production to check electricals. He turned up more than an hour late, with no apology. Our stonemason’s been left in limbo. The plumbers can’t finish. Everyone’s been held up.”
The homeowner says even independent trades engaged on the site have expressed concern at the quality of the cabinetry and finishes. She maintains that she has already met her obligations under the signed contract.
While she explained she is preparing a complaint to NSW Fair Trading, she stresses her priority is not litigation but closure.
“We just want to move on and find a solution,” she said. “Living like this with a young family is not sustainable. It’s time to fix what’s been left undone.”
The All Smart Kitchens brand was built by Denis Goumis, whose work earned a strong reputation in Sydney’s Greek community for consistency and care. That reputation now faces scrutiny following the homeowner’s allegations.
The Greek Herald contacted All Smart Kitchens and Nick Goumis for comment, but no response was received by the time of publication.
