Sophie Cotsis demands action over Service NSW cyber attack which saw 3.8 million documents stolen

·

Shadow Minister for Better Public Services Sophie Cotsis is demanding the Government explain how cyber criminals were able to steal 3.8 million documents from Service NSW. 

It comes after Ms Cotsis, who has been holding the Government to account over the breach, discovered she is among the 186,000 people whose information was stolen. 

NSW Labor will use an upcoming Parliamentary Inquiry into cyber security this month to explore the extent of the problem and the lack of assistance available to those impacted. 

“I have been calling for months for the NSW Government to harden its digital systems against cyber attacks,” Ms Cotsis said.

Service NSW, Miranda.

“I was upset and shocked to find I was one of the victims of this cyber crime, however I am even more upset for the other 186,000 innocent people whose data was stolen.

“While the Government claims to be helping victims of this attack, my conversations with people’s experience was that their support services are difficult to navigate”.

READ MORE: TGH Exclusive: Sophie Cotsis on International Women’s Day, “I have a responsibility to talk about my illness”
READ MORE: Sophie Cotsis launches petition to redevelop Canterbury Hospital

The Government have said this attack occurred because Service NSW did not use multi-factor authentication for staff log-ins, which means the NSW Government has not been following guidance from the Australian Cyber Security Centre.

A report published by the Auditor-General last year indicates at least 26 NSW Government agencies may be vulnerable to this type of attack.

“The Government is responsible for safeguarding sensitive information including people’s health records, legal information and finances,” Ms Cotsis said.

“This data breach was foreseeable and preventable, but so far no one has been held accountable for failing to keep our people’s private information secure.

The first hearing into cyber security will begin on 29 October. 

Share:

KEEP UP TO DATE WITH TGH

By subscribing you accept our Terms of Service and Privacy Policy.

Latest News

Nominations open for The Greek Herald’s 2026 Woman of the Year Awards

The Greek Herald is relaunching its Women’s Awards for 2026, honouring Hellenic Australian women who embody the values leadership and service.

Oakleigh Grammar marks new academic year with Whole School Blessing

The Oakleigh Grammar community gathered with reverence to mark the beginning of the new academic year with its annual Whole School Blessing.

Australia–Greece ties on show at landmark Australia Day event in Athens

Australian Ambassador Alison Duncan praised a lively Australia Day celebration in Athens, attended by leaders.

Inner West Hawks FC Under 16s claim dramatic Bathurst Cup Victory

The Inner West Hawks FC Under 16s clinched a memorable triumph at the 2026 Bathurst Cup, a prestigious junior football tournament.

Nationwide memorial services to be held in honour of departed Greek language teachers

Greek Orthodox churches nationwide will hold a memorial for Greek language teachers this Sunday, February 8, following the Divine Liturgy.

You May Also Like

Consul General of Greece to Sydney meets with NSW Governor

The Consul General of Greece to Sydney, Ioannis Mallikourtis, met with Her Excellency the Honourable Margaret Beazley, Governor of NSW.

Greece surpasses COVID-19 milestone after one million vaccinations administered to public

A "wall of immunity" is being built according to Greek Prime Minister Kyriakos Mitsotakis who announced yesterday that Greece has surpassed the one million mark in Covid-19 vaccinations.

Microsoft plans $1 billion data center venture in Greece

Microsoft has announced plans to build three data center sites in Athens, providing an investment of up to $1 billion to the Greek economy.