Greece reveals new digital consular services to improve lives of Greeks abroad

·

A seminar was held at the Greek Ministry of Foreign Affairs on Wednesday, November 14, for the presentation of the project “Transformation of Consular Services Processes,” upon the invitation of Deputy Minister of Foreign Affairs Georgios Kotsiras.

The project involves the redesign and digitalisation of services provided by Greek Consular Authorities worldwide, to allow for better communication with Greek citizens abroad, as well as offer faster and more efficient services.

The seminar was held on Wednesday.

The seminar focused on introducing the Digital Service for Request Management, which will allow for consular requests to be partially or fully processed electronically. The new digital service is currently being tested by the Ministry of Foreign Affairs staff and will be fully operating soon in all 125 Greek Consular Authorities in 85 countries worldwide.

Additionally, a “Virtual Assistant” service was also presented, which has been integrated into Greek Consular Authorities websites. It responds in writing to citizens’ questions in Greek and English, as well as 17 other languages, through artificial intelligence (AI).

Foreign Minister Georgios Gerapetritis.

Foreign Minister Georgios Gerapetritis said the seminar marked “a very important day.”

Mr Gerapetritis emphasised the significant role that the Greek state and the Ministry of Foreign Affairs play when it comes to strengthening the relationship between the metropolitan centre and Greeks worldwide.

He highlighted the continuous digital enhancement of the state, further mentioning the potential creation of a Registry of the Greek Diaspora. This registry aims not only to serve our fellow citizens, but also to understand how to support the Greek Diaspora, as “the Greek dispersion is our great asset.”

Deputy Minister of Foreign Affairs Georgios Kotsiras.

Deputy Minister of Foreign Affairs Georgios Kotsiras additionally underlined that supporting the Greek diaspora is a crucial government priority. He stated that their goal is to enrich the relationship between the homeland and the diaspora, reduce the distance between Greeks abroad and the metropolitan centre, and improve their daily lives. 

Mr Kotsiras emphasised that the efforts of the Ministry of Foreign Affairs aim to create a “cohesive policy framework,” which will lead to a National Strategy for the Greek Diaspora over the next three years.

The project was presented by the General Director of Information Society Projects, Dimitris Giantsis, the Operational Director of the contracting company QnR, Dionysios Georgopoulos, and the General Director of the Greek Diaspora of the Ministry of Foreign Affairs, Ambassador Chrysoula Aleiferi.

The project “Transformation of Consular Services Processes” is funded by the Operational Program “Public Sector Reform” under the NSRF, the European Social Fund, and National Resources.

greek film festival 2025

Advertisement

Share:

KEEP UP TO DATE WITH TGH

By subscribing you accept our Terms of Service and Privacy Policy.

Advertisement

Latest News

Beloved Queensland mother Emma Sophios dies suddenly during Greece holiday

A five-week father-daughter holiday to Greece has ended in heartbreak for Queensland's Redlands community, after Emma Sophios died suddenly.

Dennis Bastas eyes top spot for MCoBeauty in US market after $1.6 billion deal

Billionaire Dennis Bastas is aiming to make MCoBeauty one of the top five beauty brands in the US, particularly at retail giant Target.

Hagia Sophia arson attempt foiled as suspect quickly arrested

An attempted arson took place at the Hagia Sophia in Constantinople on Monday evening, August 4, shortly after a prayer service.

GCM celebrates perfect pass rate in Certificate of Attainment in Greek exams

Greek Community of Melbourne schools have achieved an outstanding 100% success rate in the recent Certificate of Attainment in Greek exams.

Snowtown killer James Vlassakis granted parole after 26 years in jail

James Vlassakis, one of the perpetrators in SA's infamous Snowtown murders, has been granted parole after serving 26 years behind bars.

You May Also Like

Celebrating women’s strength and achievements at GOCSA’s IWD event

GOCSA hosted a remarkable IWD event celebrating the achievements and contributions of women throughout history and within the community.

Migrants caught in the middle as 1,000 Turkish police deployed at Greek border to prevent pushback

Turkey is deploying 1,000 special police forces along its border with Greece on Thursday to halt the pushback of migrants toward its territory

Coroner rules Michael Mosley’s cause of death ‘unascertainable’

The death of TV presenter Michael Mosley has been recorded indeterminate, which was described as "unascertainable" by a UK coroner.