Greece has introduced a new digital platform that modernises the way passport applications are processed, aiming to deliver faster, more secure and more efficient services for citizens at home and abroad, according to tovima.com.
The system, launched on December 31, 2025, enables all Passport Offices and document intake points across Greece to transmit application files electronically to the Directorate of Passports and Security Documents of the Hellenic Police. The platform was implemented under a joint ministerial decision and, according to the Ministry of Citizen Protection, was developed at no cost to the state while fully complying with Greek and EU data protection rules.
Authorities say the new process is already cutting processing times by one to two days by eliminating the need to send paperwork by post or courier. Automated links with other government databases also reduce errors, as personal details are prefilled digitally, lowering the number of rejected applications caused by missing or incorrect information.
Several supporting documents are no longer required. Applicants no longer need to submit a copy of their Greek ID, proof of payment for government fees, or certificates related to lost or stolen passports, as this information is now retrieved electronically. The shift is also expected to generate savings by reducing reliance on physical mail.
Security has been enhanced through the digital collection of higher-resolution facial photographs, improving the accuracy of biometric data and making passports harder to forge.
While the platform is currently in use within Greece, it is set to be extended to Greek embassies and consulates in 2026. Once implemented abroad, officials estimate passport processing for Greeks overseas could be shortened by up to 30 days.
A transition period allowing paper documents will remain in place until January 31, 2026. Authorities have also confirmed that from August 3, 2026, applicants must hold the new Greek national ID card.
Source: tovima.com
