MySat offers free streaming access as it works to restore interruption of ANT1 in Australia

·

The MySat subscription platform has been experiencing interruptions to its ANT1 channel from Greece in Australia since February 2024, leaving viewers in distress as they are unable to access their regular programmes.  

Acknowledging the widespread issue, MySat attributed the disruption to damage sustained by the Intelsat 8 Ku satellite, affecting not only their services, but also impacting other major broadcasting companies relying on the same satellite.

A representative from MySat has issued a statement to The Greek Herald addressing the situation.

“As you understand we are experiencing a major service outage, not only us, but all the major broadcasters such as TV Plus, on our satellite,” the representative said.

“Our dedicated team is working diligently to restore full service to all your favourite channels as swiftly as possible. Your patience and understanding during this challenging period are sincerely appreciated.”

watch tv
MySat offers free streaming access as it works to restore interruption of ANT1 in Australia.

To address the inconvenience faced by users, the company has offered compensation for the period of service outage; the impact of the loss of Greek channels has been particularly felt by many, especially elderly expatriates who consider these channels as a valuable source of companionship.

Complimentary access has now been provided to the MySatGO streaming service, one of the many steps taken by the company to help rectify the issue.

Customers have also been advised that they can regain access to Ant1 Pacific by simply rescanning their set-top-box.

While the exact timeline for service restoration remains uncertain, MySat said it is committed to keeping its subscribers and The Greek Herald readers informed about any developments.

The company has extended its customer service hours to address inquiries and provide assistance, expressing gratitude for the trust and support of its subscribers during this challenging time.

For assistance, customers can visit www.mysat.com.au, the MySat Facebook page, or contact the customer call centre available seven days a week on 1300 976 483.

Subscribers can also watch all their favorite Greek channels through MysatGO. Download the app – no log-in required.

Advertisement

Share:

KEEP UP TO DATE WITH TGH

By subscribing you accept our Terms of Service and Privacy Policy.

Advertisement

Latest News

Experts share how travel to Greek islands will be impacted by seismic activity

As a swarm of earthquakes continues to rattle the Aegean Sea, the Greek government has declared a state of emergency on four islands.

Tzannes to design $500 million luxury apartment tower in Edgecliff

Lendlease has revealed its plans for its first luxury apartment tower, a $500 million One Darling Point project in Edgecliff.

St George Basketball and Apollon Patras (Greece) announce sister club collaboration

The St. George Basketball Association has announced a groundbreaking sister club partnership with Apollon Patras Sports Club from Greece.

MANASIS to bring Greek culture back to Moomba Parade after 30 years

On March 10, the MANASIS School of Greek Dance will create another milestone in its history, through participating in Moomba Festival Parade.

Jayden Spakianos sentenced for stabbing commuter in drug-induced attack

A 20-year-old man has been sentenced to up to five years in prison for stabbing an innocent commuter during a drug-induced paranoid episode.

You May Also Like

St George Greek Orthodox Church at Rose Bay to be heritage listed

A proposal to list the St George Greek Orthodox Church and war memorial as local heritage item has been approved. Read more.

Judge Rania Skaros refers Australian lawyer to Commission over ChatGPT misuse

Justice Rania Skaros has referred an Australian lawyer to the OLSC after he admitted to using ChatGPT to draft court filings in a case.

Cretan Association of Sydney honours Arkadi Holocaust and 65 years of community legacy

The Cretan Association of Sydney held its annual dinner dance commemorating the 158th Anniversary of the Holocaust of Arkadi Monastery.